Returns & Refunds
Updated October 2026
Returns
- You can request a return within 7 days of delivery.
- Items must be unused, in original condition and packaging, with tags intact.
- Opened beauty and personal-care items, and custom or personalised products, cannot be returned unless they arrive damaged.
Damaged or wrong items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos. We will arrange a replacement or refund.
Refunds
- Approved refunds are processed within 5-7 business days after we receive the returned item.
- Prepaid orders are refunded to the original payment method. Cash on delivery orders are refunded by bank transfer or UPI.
- Original shipping charges are non-refundable unless the item was damaged or incorrect.
How to request a return
Contact us with your order number and the reason for return:
Email: (to be added)